Difficult people destroy organizational culture and performance.
Let’s not mince words on this one.
The culture of your organization is the engine driving your success and your challenges.
Difficult people (at all levels) have a profound impact on performance, accountability, engagement and retention.
As leaders we all play a vital role in how well we design our organizational processes and develop our managers to expediently handle difficult players as soon as they begin to tear at the fabric of our company culture.
I specialize in triaging teams and individuals who play a vital role in organizational performance.
To address ‘crisis’ moments in culture and performance (and to avoid them), we have to work with all levels of the organization. My focus is with the Executive and Management team.